User-Defined Research and Customer Satisfaction
User-Defined Research
Any Research in any field you defined!
Customer Satisfaction
- Customer Key Buying Value (KBV) Survey
- Customer Critical Incidents
- Customer Satisfaction Index (CSI) Tracking
- Profit Impact of Customer Dissatisfaction
Internal Research
- Company Close To Customer Research
- Employee Opinion Survey
- Complaint Handling Analysis
- Internal Performance Gap Analysis
Partial Research Services
- Questionnaire Design
- Field / Data Collecting
- Data Processing & Analysing
Research Methodology
- In-depth Interviews
- Focus Group Discussion
- Consumer Panel
- House to House Interviews
- Mystery Shopping / Observation
- Mall Intercepts
- Mail Survey
- Central Location Tests
- Telephone Interviews
CONTACT US
Hotline : (021) 86908595/96
Whatsapp : 081802265000 (XL Axiata)
Email : binamanajemenglobal@gmail.com